Shipping + Returns.
SHIPPING
North America: Shipping calculated at checkout. Everywhere Else: Please contact me for shipping costs.
CUSTOMER SATISFACTION & RETURNS
Customer satisfaction is very important to me, therefore, if you are not fully happy with your purchase, please inform me within 3 days of delivery and you can send the artwork back. I will be glad to refund or exchange the full amount of the painting. Please note that buyers are responsible for the RETURN shipping costs if the reason for return is other than damage. The artwork must be returned in its original packaging and in the same condition when it was received. It is therefore important, to take care both when unpacking and repacking the artwork.
DAMAGE or LOSS
You will be fully refunded in case of any loss or damage that occurs during shipment. Once the painting arrives inspect it carefully and in case there is any damage please take photos and contact me immediately via email at agnesr.art@gmail.com.
TAXES, DUTIES & CUSTOMS FEES
For international sales, any taxes, custom duties and fees that may occur in the receiving country are the responsibility of the customer. If you would like to learn more about the rules in your country, you can contact your local customs authority.
PRESENTATION of ATWORK COLORS
Please note that color may vary slightly depending on your computer/device screen. If you are in doubt, please check the artwork on somebody else’s computer or device as well before making the purchase. If you would like to see more photos of the artwork, feel free to reach out.
USE & COPYRIGHT
Purchasing the art grants you the right to install and use the painting as décor both privately and corporately. The artwork may not be altered in any way. Reproductions cannot be made unless authorized by Agnes Russo, “the Artist”.The Artist holds copyright to the image of sold artwork and may use the image at will for prints, publication and the like.